Mortgage Financing—Focus on Information and Customer Service
Getting
ready to buy a new home? Whether you are a first-time home buyer
or planning for your next home, you will want to consider the financial
aspects of your decision carefully. What’s the best approach
to financing your purchase? How much can and should you borrow?
What’s involved and how long will it take to get your financing
in place?
Being
comfortable with all aspects of your mortgage is a big part of enjoying
your new home. Mortgage lenders are constantly improving
their systems and developing new approaches to make the home buying
process easier than ever for consumers.
Information
As a new home buyer, you have easy access to financing information
and advice.
•
The internet. Mortgage lenders and insurers offer
a wealth of online information. Find out about the buying and borrowing
process, as well as financing options. Check “renting versus
buying” comparisons. Use a mortgage calculator to get an idea
of the loan amount you qualify for, and what the monthly payments
would be. Explore how different purchase prices and downpayments
would affect your monthly payments.
• Printed information. Most lenders have
a full range of brochures and worksheets that provide the same information
and tools as their Web sites. Drop in at local branch offices for
copies of these materials. Some lenders also have a toll-free number
for 24-hour access to information.
• Personal consultation with lenders. Make
an appointment with a branch mortgage specialist to discuss your
buying intentions and get mortgage pre-approval. Lenders offer flexible
business hours to make it easier to for you to schedule a meeting,
including evenings and weekends. A
growing number of lenders also have mobile mortgage specialists
who will come to your home. “We know that life can be hectic
at times,” explains Kathy Gregory. “That’s why
our mortgage specialists are available outside of normal banking
hours, allowing you to discuss mortgage financing in the comfort
of your own home. Days, weekends or evenings…we’ll work
around your schedule.”
• Professional new home builders. Your builder
can be an excellent source of financing information and assistance.
Larger builders, in collaboration with their financial partners,
may offer mortgages to their customers at preferential rates. Mortgage
experts may be available in show homes during peak hours. At a minimum,
your builder can provide information and refer you to lenders who
are well versed in financing new home purchases.
Easy
application and fast approval
Home buyers have several options when it comes to applying for a
mortgage loan. Simple applications can often be made over the Internet,
or you can get the process started with a phone call. You may still
need to meet with the lender in person to finalize the application.
Today’s
mortgage specialists are highly trained and well equipped to process
your application quickly. This reduces the stress and uncertainty
of waiting for an answer; in a “hot market”, a quick
turnaround can be key to getting the home you want. You can often
get the results of your application immediately. This may be a conditional
approval, pending verification of income, and so on.
If
the mortgage represents 75% or more of the value of the home, the
loan must be insured against default. A separate application must
be submitted to a mortgage insurance company, but networking between
lenders and insurers means little or no delay for mortgage customers.
“Electronic processing has allowed us to greatly improve our
response time,” says Peter Vukanovich, President of
Genworth Financial Canada.
“Currently, over 50% of applications for mortgage insurance are approved immediately,
and 75% within a few hours.”
Great access
to information, personalized home financing and fast, effective
customer service—mortgage lenders and insurers work with you
to make your dreams come true.
For
more information, contact mortgage lenders and professional new
home builders in your community.
TD Canada
Trust
Genworth Financial Canada

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